Terms & Conditions

Welcome to our website. By accessing this site or booking accommodation through it, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. These terms are governed by English law and comply with relevant UK consumer protection and data privacy regulations, including the UK GDPR.

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1. Definitions

“We”, “Us”, “Our” refers to the owner/operator of the serviced accommodation.

“You”, “Guest”, “User” refers to the individual accessing this website or making a booking.

“Property” refers to the serviced accommodation listed and operated by us.

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2. Booking & Payment

Bookings are confirmed only upon receipt of payment in full or as otherwise agreed in writing.

You must be 18 years or older to make a booking.

All prices include applicable VAT (where relevant) and will be clearly stated at the time of booking.

An invoice will be issued for each confirmed booking.

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3. Rates & Charges

Rates may vary depending on season, availability, or promotional offers. Prices confirmed at the time of booking will not be affected by later changes.

Additional charges such as cleaning fees, security deposits, or damage costs will be clearly stated before confirmation.

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4. Cancellation & Refunds

Our Refund & Cancellation Policy applies to all bookings. Guests must review and agree to the cancellation terms at the time of booking. Refunds, where applicable, will be issued to the original payment method.

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5. Check-In / Check-Out

Check-in and check-out times will be communicated in your booking confirmation.

Early check-in or late check-out is subject to availability and may incur additional fees.

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6. Guest Responsibilities

By booking and staying at the property, you agree to:

• Treat the property with care and respect.

• Avoid exceeding the maximum occupancy.

• Refrain from parties, anti-social behaviour, or any illegal activities.

• Comply with all house rules, which will be provided before or at check-in.

• Leave the property in a clean and tidy condition upon departure.

You are liable for any damage, loss, or excessive cleaning resulting from your stay.

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7. House Rules

All guests must follow the house rules provided in advance or displayed on-site. Breach of these rules may result in early termination of the booking without refund.

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8. Liability

We are not liable for:

• Loss, theft, or damage to your personal belongings.

• Accidents or injuries occurring during your stay, unless directly caused by our negligence.

• Interruptions to utility services or internet due to circumstances beyond our control.

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9. Data Protection & Privacy

We are registered with the Information Commissioner’s Office (ICO) and take your privacy seriously.

Your personal data will be collected and processed in accordance with the UK GDPR and the Data Protection Act 2018.

We collect information for the purpose of managing your booking, communicating with you, complying with legal obligations, and issuing invoices.

We will never sell or misuse your data.

For full details, please refer to our Privacy Policy.

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10. Website Use

You agree not to misuse this website or any of its content.

All content, including text, images, and design, is the property of the business and may not be copied or reused without permission.

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11. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Continued use of the website or our services after updates constitutes your acceptance of the revised terms.

 

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England.